Scentsy Warranty

Scentsy – Warranty and Lifetime Guarantee

You can buy Scentsy with 100% confidence!

Scentsy strives to create Unique Flame-less Candles that are Attractive, High Quality and Fun. Scentsy is so sure of their products that they offer a 30 Day Money Back Scentsy Guarantee and a Lifetime Warranty against manufacturer’s defects. So you take no risk when you buy Scentsy Candles.

Lifetime Replacement Warranty* – Scentsy products come with a Lifetime Replacement Warranty for manufacture defects. If your product is damaged in shipping from Scentsy, has a manufacturing defect, or an electrical issue, it may be returned, with no limitation in time, to your Independent Scentsy Consultant for repair or replacement.

30-Day Satisfaction Guarantee* – If you are dissatisfied with your product, you may return it to your Independent Scentsy Consultant for exchange within 30 days of the delivery date.

Exchanges* – New, unused merchandise may be exchanged through your Independent Scentsy Consultant at no charges within seven days of merchandise receipt. The merchandise must be in the currant catalog and in original shipping condition. The original receipt must be included with the return. Scentsy does not offer cash refunds.


*If you are unable to get a hold of the original consultant contact me and I will see what I can do for you!  I would hate for you to be stuck with a broken warmer!!


Barbara Volkema
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